Last updated: August 24, 2026

1. Introduction

We respect your privacy and are committed to protecting your personal data in accordance with applicable Indian laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (as applicable).

This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, place an order, or otherwise interact with us.

2. Information We Collect

We may collect:

• Identity and contact data: name, email address, phone number, billing and shipping address
• Order and transaction data: products purchased, payment status, invoices (payment card details are processed by our payment gateway; we do not store full card numbers)
• Technical data: IP address, browser type, device information, pages visited
• Communication data: messages you send us via forms, email, or WhatsApp
• Account data: if you create an account — login credentials and preferences

3. How We Use Your Information

We use your data to:

• Process and deliver orders
• Communicate about orders, returns, and support
• Improve our website, products, and services
• Comply with legal obligations (tax, consumer protection, fraud prevention)
• Send marketing communications only where permitted and with your consent (you may opt out anytime)

4. Legal Basis / Purpose

We process personal data for legitimate business purposes, to perform a contract with you (orders), and where required by law. Sensitive personal data, if any, is handled with additional care as required under Indian law.

5. Sharing of Information

We may share data with:

• Logistics and courier partners for delivery
• Payment gateways and banks for transactions
• IT and hosting service providers under confidentiality obligations
• Government authorities when required by law

We do not sell your personal data.

6. Data Storage and Security

Data is stored on secure servers with reasonable security practices. Access is limited to authorised personnel. No method of transmission over the internet is 100% secure; we take commercially reasonable measures to protect your information.

7. Data Retention

We retain personal data only as long as needed for the purposes stated above, or as required by law (e.g. tax and accounting records).

8. Your Rights

Subject to applicable law, you may request access, correction, or deletion of your personal data, and withdraw consent where processing is consent-based. Contact us using the details below. You may also lodge a complaint with the relevant data protection authority in India when applicable.

9. Cookies

Our website may use cookies and similar technologies for functionality, analytics, and performance. You can control cookies through your browser settings.

10. Children's Privacy

Our products and website are not directed at children under 18. We do not knowingly collect personal data from minors without parental consent.

11. Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect changes. Continued use of the website after updates constitutes acceptance of the revised policy.

13. Contact Us

For privacy-related requests or questions, contact:

Email: support@tyra.co.in

Phone: support@tyra.co.in

Address: