Last updated: August 24, 2026

1. Overview

This Shipping & Delivery Policy describes how we process, ship, and deliver orders across India. Timelines are estimates and may vary due to courier, location, weather, or unforeseen events.

2. Serviceable Areas

We ship to most pin codes in India through our courier partners. If your location is not serviceable, we will notify you and arrange a refund or alternative.

3. Order Processing

• Orders are typically processed within 1–2 business days after payment confirmation (or COD confirmation)
• Orders placed on weekends or public holidays are processed on the next business day
• You will receive updates by email/SMS/WhatsApp where available

4. Delivery Time

Estimated delivery after dispatch:

• Metro cities: 2–5 business days
• Other cities/towns: 4–8 business days
• Remote / difficult areas: 7–12 business days

These are indicative only. Actual delivery depends on the courier and destination.

5. Shipping Charges

Shipping charges (if any) are shown at checkout. Free shipping may apply above a minimum order value as displayed on the website. Charges are calculated based on weight, location, and courier rates.

6. Tracking

Once shipped, a tracking ID / link will be shared when available. You can track the shipment on the courier’s website or app.

7. Failed Delivery Attempts

If delivery fails (incorrect address, unreachable phone, refused package), the courier may attempt re-delivery. Repeated failures may result in the package being returned to us. Additional shipping charges may apply for re-shipment.

8. Address Accuracy

Please ensure your shipping address and phone number are correct. We are not responsible for delays or loss due to incorrect details provided by you.

9. Damaged Packages

If the package appears damaged on delivery, note it with the courier and contact us within 48 hours with photos of the package and product.

10. Delays Beyond Our Control

We are not liable for delays caused by natural disasters, strikes, courier network issues, government restrictions, or force majeure events. We will work to resolve issues as quickly as possible.

11. International Shipping

Unless explicitly stated, we currently ship only within India.

12. Contact

For shipping queries:

Email: support@tyra.co.in

Phone: support@tyra.co.in

Address: