Last Updated: 13 June, 2026

Order Processing

• Orders are typically processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Timeline

Estimated delivery times:

• Metro Cities: 3–7 Business Days

• Other Locations: 5–10 Business Days

• Remote Areas: 7–14 Business Days

Delivery timelines may vary depending on courier availability and external factors.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.

• Promotional free shipping offers may be available from time to time.

Order Tracking

Once your order is shipped, tracking details will be sent through email, SMS, or WhatsApp, where applicable.

Delivery Delays

Tyra ITS is not responsible for delays caused by:

• Natural disasters

• Weather conditions

• Government restrictions

• Courier service disruptions

• Incorrect customer address information

Failed Delivery Attempts

If delivery fails due to incorrect information provided by the customer, additional shipping charges may apply for re-delivery.

Contact Us

For shipping-related questions, please contact our customer support team.